Food is okay, coffee is not, at least not to my liking. There was a long line to order, but not terrible as we were just past the lunch rush. Prices seemed high. My friends ordered first and I immediately after. Mad Hatter is just my favorite restaurant; I go there about 2-3 times a week. Note: your question will be posted publicly on the Questions & Answers page. Approaching the place from the north on Broad Street, we thought that the place didn't look very large adding to our concerns about a crowd. The coffee was a bit strong, but was AOK with me.More. The truth is that you will really enjoy tasty biscuits, croissants and cupcakes. food was also meh. Romaine, house Caesar, croutons and shaved Asiago. 3 of the 12 gave 1 stars because they read more, Philip S. said: I don't know what had happened to two of the reviews on this that had read more, Values-led, Vermont-based ice cream company with locally owned and operated Scoop read more, Dan R. said: So I have lived in the Triangle for a few weeks and have already been read more, Steven E. said: I'm surprised this place has a 3 star average. Delicious wine is worth a try here. We sincerely want to make this right for you. But after speaking with the manager on the phone, I don't think that they care that they have lost a customer. Online Menu of The Mad Hatter's Caf & Bakeshop Restaurant, Durham What? We sincerely want to make this right for you. I am not sure if you can. Hi EwanderingMan, thank you for joining us, especially on such a special occasion! That is on us. The dumpling themselves were doughy and stuck I've heard the cupcakes and cakes are delicious, too. Downright sinful and definitely heavenly. We decided on two lemon bars, a chocolate croissant, and a pecan pie bar. Boy, was that a mistake! Lastly, I got a Cheese Danish along with my meal. Strawberries, banana, orange juice and house made strawberry sorbet. I stopped here after visiting the Nasher Museum. TJ0325, we are honored that you enjoyed our restaurant! Boy, was that a mistake! Mad Hatters is a really nice cafe and they have an extensive selection of baked goods to choose from. I had eggs benedict, coffee, orange juice, cinnamon roll and everything was very good. Make sure you click Allow or Grant Permissions if your browser asks for your location. Distance: Hi Graham, we are so glad you had a lovely experience with us! Not a good experience from a place that's supposed to be first and foremost a bakery! Along with using this ChowNow thing to place the order comes the expectation that we don't have a specific "waitperson", so no one to ask questions about the items on the menu. And, it had a little bit of a spicy-bite to it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The OJ tasted to be "fresh squeezed" GOOD! Well definitely pass that along to our culinary team. Counter service - staff is very nice. The Mad Hatter of Durham is an online hat shop which was founded in 2015 by Alex in Durham. First, try refreshing the page and clicking Current Location again. No apologies, no offers to speed things along, no surprise that it had been 45 minutes. Can I order a grilled cheese from kids' menu? Mad Hatter Cafe + Bakeshop Durham, NC 27705 - Restaurantji Rather noisy and busy. Never hesitate to give us a call if you have a question about your order. Along with using this ChowNow thing to place the order comes the expectation that we don't have a specific "waitperson", so no one to ask questions about the items on the menu. Catering Fosters Market Pure caramel, espresso, milk and whipped cream. Chinese, Japanese, Sushi, Thai About 5 minutes after their food arrived, I went to check on mine and was told "I see your order on the line.". more, Vegetarian Friendly, Vegan Options, Gluten Free Options, There are newer reviews for The Mad Hatter's Bake Shop, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Jane Rowling wrote Harry Potter in a similar place in Scotland. The sides lackMore. It was plenty big enough for our group of six. Mad Hatter's Cafe and Bakeshop 1802 West Main Street Durham, North Carolina 27705 919 286 1987 2023The Mad Hatter's Caf & Bakeshop . Note: your question will be posted publicly on the Questions & Answers page. After my friends FINISHED their meals, a total of 45 minutes after ordering, I went to check again. Are the prices at this restaurant mid-range / moderate? This is the prime example of how NOT to run a business: DO place the blame on the customer (who paid TWENTY dollars for their salad, tip and a glass of tap water), do NOT offer to speed things along, do NOT offer them a pastry or something as a token of goodwill, do NOT apologize, THEN make them wait even longer while you pass them around between FOUR cashiers. Thank you for taking the time to write us a review. But after speaking with the manager on the phone, I don't think that they care that they have lost a customer.More, Hi Christine, thank you for taking the time to leave your feedback. Large bags, tins and party favors are not available on our online store. Went with friends on Saturday and Sunday for brunch/lunch. The Mad Hatter's breakfast burrito is HUGE in comparison. I wonder how much spam I'll see from that?!? Not a good experience from a place that's supposed to be first and foremost a bakery!! View menus for Durham restaurants. Honestly I feel we wasted our money!More, My daughter who lives a few blocks away told us to meet her and her family (including two small children ages 3 and 5) here for breakfast. The food and staff were awesome. The OJ tasted to be "fresh squeezed" GOOD! and you know the rest of the day will be good. This is the version of our website addressed to speakers of English in United Kingdom. What? 29 talking about this. Durham's local gourmet popcorn shop! Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. While in Durham, we decided to stop here for a snack. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. My friends ordered first and I immediately after. 7,395 were here. We have eight signature flavors and rotate special feature flavors each week. we were concerned we'd be dealing with a crowd. Details CUISINES Cafe, American Special Diets Vegetarian Friendly, Vegan Options, Gluten Free Options Meals Breakfast, Brunch, Lunch View all details meals, features, about Location and contact 1802 W Main St, Durham, NC 27705-4840 Website Email +1 919-286-1987 Improve this listing Reviews (182) Caf . Great location, very relaxed , excellent counter service. We grabbed 3 danish that tastedMore. $$ They Do Not take cash! But when we went inside WOW LOTS of ROOM! I can't wait to order another one! We are glad you enjoyed your time at Mad Hatter's! The bagel with egg was okay. There is a QR code out front that you can scan to seethe menu. Oh! Choose from a variety of Black, Green and Herbal Teas. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Thank you for your kind review. Whats wrong with you read more, Values-led, Vermont-based ice cream company with locally owned and operated Scoop. The black-and-white cake is a great combination of chocolate and vanilla. The truth is that you will really enjoy tasty biscuits, croissants and cupcakes. This bakery has been a Durham staple for decades, and they not only have amazing breakfast, lunch and coffee, but also specialize in all sorts of pastries. Restaurant Menu Bakery High Tea Offsite . coffee carrier, perfect for on the go or larger group settings! Yes, cake by the slice, cupcakes and cookies. Mad Hatter Cafe + Bakeshop | 1802 W Main St, Durham, NC 27705, USA OMG! more, Vegetarian Friendly, Vegan Options, Gluten Free Options, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Mad Hatter's Cafe & Bake Shop, Durham, Research Triangle - Zomato House roasted all natural chicken, seasoned rice, homemade Asian slaw, scallions, peanut sauce in spinach tortilla. I am not sure if you can. I was told "Other people ordered before you". For more information, please read our Terms and Conditions. Can a gluten free person get a good meal at this restaurant? It's bigger than the average cafe, you'll see alot of Duke kids doing work on their laptops. Tzatziki. I can't wait to order another one!More, I've been to this place before with my daughter who was in college (Duke) at the time. Tin Refill orders may only be made in our shop. for a "chownow.com" account and give it my email address, phone number and credit card. Mad Hatter's Cafe + Bakeshop is an Reviews The sandwiches are made fresh, the bakery is out of this world. She asked if we wanted to eat indoors our outdoors and I said indoors and started our order. We went for breakfast and had such a deliciously pleasant e,patience, we returned in the after pin for a sweet treat of sugar cookies. Great location, very relaxed , excellent counter service. Garlic, pine nuts $ 9 Mezze Trio. They danish was chewy and didn't seem fresh at all! Add a farm fresh egg for an additional charge. (I guess I'm not that sophisticated?!?) The Mad Hatter's Caf & Bakeshop, located in the heart of Durham, North Carolina, is a charming artisan cafe and bakery that is the perfect spot for anyone with a sweet tooth looking for a cozy spot to relax in. View the Menu of The Mad Hatter's Cafe + Bakeshop in 1802 W Main St, Durham, NC. But, golly, I didn't really want THAT many beans in my breakfast offering. These things happen,but what is unacceptable is that to receive our correct food we were placed at the end of the line and waited another 30 minutes or so to get our avocado toast, having watched countless customers who entered long after us come and go. We're well known for our cakes, and our cupcakes are an Indy's Best of the Triangle winner, but have you tried our cookies, pies, tarts, muffins, and scones? Marie, we are so glad you like our space! We hope you'll stop by the next time you are craving something sweet! Food Trucks, Sandwiches The portion sizes are ideal and the prices are reasonable. A quaint and quirky caf mid way between Seaburn Metro station and the sea front, specialising in hom They have coffees and teas, but if you want basic black tea, you have to ask for "Rishi Organic Loose Leaf Tea" and request English Breakfast. With a history dating back to 1992, we focus on fresh, local ingredients, wholesome recipes, and creating a unique space where the Duke and Durham communities can mingle, relax, savor, and share. Enjoyed dessert after our dinner date. It was plenty big enough for our group of six. the people were very accommodating. Does The Mad Hatter's Bake Shop offer takeaway? After my friends FINISHED their meals, a total of 45 minutes after ordering, I went to check again. We got the lemon bars they only tasted like powdered sugar no lemon flavor. Our catering menu is available 7 days a week from 9a-3p. My friends ordered first and I immediately after. Interesting selections on the menu, but they forgot about customer service. I ordered a cake online for a graduation party and did everything they asked correctly. We also shared a cherry danish and itMore, This is the version of our website addressed to speakers of English in the United States. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Looking forward to serving you again soon! Okay place. Not going back. Jane Rowling wrote Harry Potterin a similar place in Scotland. That evening I got a call confirming the order and payment. Excellent scones. Really good breakfast burrito but if you go in the summer be warned -- it's soooo hot in there! Featuring Espresso drinks, teas, paninis on our fresh baked. Opening hours only to 9:00 for what this place purports to be is a joke. Uh lemme warn you if you get the Breakfast Burrito, do NOT have the McD's image in mind. All rights reserved. The food and drink were good but I thought our first cashier was a little rude. There was a long line to order, but not terrible as we were just past the lunch rush. I wonder how much spam I'll see from that?!? Hit this place around 2:30 pm on a week day, and to our surprise it was wiped out of products. Our team checks each review posted on the site disputed by our community as not meeting our, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. House roasted all natural chicken, grilled peppers, caramelized onion, Monterey Jack, pico de gallo, lime cilantro sour cream. 06/03/2023 - MenuPix User. The potatoes likewise were unseasoned. About 5 minutes after their food arrived, I went to check on mine and was told "I see your order on the line.". Please contact us at community@ililihospitality.com to rectify your experience. We love our customers and expect only the best service! But, golly, I didn't really want THAT many beans in my breakfast offering. Loved the Chicken Quesadilla and the fresh cut french fries with three lovely dips. The spots closest to the front door are for curbside pick-up only. We are sorry to hear you had such a negative experience. After my friends FINISHED their meals, a total of 45 minutes after ordering, I went to check again. THE MAD HATTER'S BAKE SHOP, Durham - Tripadvisor No cake, no apology. I had the breakfast wrap with sausage and bean and it was big enough to eat later for lunch. The menu states kids menu is for 12 and under. 2,190 were here. I eat very small meals, little meat or chicken. Very appealing menu and they offer aMore, This is the version of our website addressed to speakers of English in the United States. We got so many compliments from our guests stating how delicious and fresh the desserts were. Pincho Loco Ice Cream - 5111, 1918 Perry St. Two farm fresh scrambled eggs, sunflower toast, with choice of bacon or sausage. But after speaking with the manager on the phone, I don't think that they care that they have lost a customer.More. Overall, we enjoyed our visit and recommend this bakery to others! Homemade granola, fat-free yogurt and fresh fruit. I was surprised at the variety offered for the Breakfast menu. That attitude left a bade taste in our mouths.More, Let me start by saying the goat cheese salad is absolutely delicious. 2 farm fresh scrambled eggs, Chapel Hill Creamery Farmer's cheese, vine ripened tomatoes, fresh basil on homemade croissant. I just wish IMore. $$ - Moderate ($11-$25) the menu. They offer ample seating indoors. Huevos rancheros and a cookie for dessert. 06/15/2023 - MenuPix User. Then halfway through our order, she walks away and says one of her coworkers would finish taking our order. Wellspring Cafe ($$$) It was OK, but a bit on the high-brow type foods on the menu. We arrived before my daughter's family, so we grabbed the long table over on the Broad Street windowed side. catering Menu. After much bumbling, my money was refunded. Maybe she couldn't hear through the plexiglass but was still standoffish. Choice of Double Chocolate or Vanilla with White Chocolate Shavings. Ordinarily it's three strikes and your out, but given the price, and the treatment, they're out on two.More, Thank you for taking the time to share your feedback. Obviously we had long finished our drinks before our breakfast finally arrived. Are the prices at this restaurant mid-range / moderate? We pop fresh popcorn daily and cover it in over 40 different flavors ranging from sweet to deliciously savory. The coffee is fantastic, and everything I have had was amazing, including the desserts. The food and drink were good but I thought our first cashier was a little rude. cake designer (Former Employee) - Durham, NC - April 9, 2018. (Management, I hope you're reading this. There were a lot of people eating breakfast indoors and outdoors and working on their laptops. The powdered sugar on the top was overpowering and the pastry was too thick. The food is ordered at the counter, then brought to your table. Professional service is something clients appreciate here. Read our, Hilton Garden Inn Durham/University Medical Center. When we called to confirm the day before, they informed us that they cancelled our order. I can't wait to order another one!More. but what is unacceptable is that to receive our correct food we were placed at the end of the line and waited another 30 minutes or so to get our avocado toast, having watched countless customers who entered long after us come and go. Uh lemme warn you if you get the Breakfast Burrito, do NOT have the McD's image in mind. What? We arrived before my daughter's family, so we grabbed the long table over on the Broad Street windowed side. I ended up getting a Toasted Croissant Sandwich, while my wife got Eggs Benedict. There are many smaller tables scattered throughout the roomy dining area, allowing for Duke folks, visitors, and all to do their "phone and tablet" routines while munching on baked goods or a meal. My favorite is the Hatter breakfast, the basic bacon, eggs & toast, all perfectly done to order. Honestly I feel we wasted our money! This has happened to me at M/H before - the only difference was that I'd ordered online, arrived at the restaurant at my appointed time (45 minutes after ordering), waited another 20 minutes, then received my refund. Coffee Shop, American, Vegetarian, Health, Bar We went for breakfast and had such a deliciously pleasant e,patience, we returned in the after pin for a sweet treat of sugar cookies. Served with brown sugar, raisins and toasted walnuts. Maybe she couldn't hear through the plexiglass but was still standoffish. Dec 29, 2015 - Explore The Mad Hatter's Cafe + Bakes's board "Savory Menu", followed by 208 people on Pinterest. But very well made by skilled barista. Whats wrong with you read more, Danielle R. said: This place is AMAZING! see review. Read our, Hilton Garden Inn Durham/University Medical Center. Hotels near American Tobacco Historic District, Hotels near Nasher Museum of Art at Duke University, Holiday Village Majorca - Protur Monte Safari, Restaurants near The Mad Hatter's Bake Shop, Chinese Restaurants for Families in Durham, Japanese Restaurants for Families in Durham, Restaurants with Outdoor Seating in Durham. Sadly, a recent remodel makes Mad Hatter a less pleasant place. We took inspiration from one of our best-selling cakes, and created a cookie version! Learn more about offering online ordering to your diners. The menu states kids menu is for 12 and under. Nice local place with good breakfast wraps. The coffee was a bit strong, but was AOK with me. 0.01 miles, Vine Sushi and Thai ($$) Choice of Fudge Brownie, Cream Cheese Brownie, Salted Caramel Fudge Bar, Lemon Square or Pecan Pie Bar. Our custo The Mad Hatter's Cafe + Bakeshop | Durham NC - Facebook I 'm disappointed to hear you had a negative experience with us. Our dining room is open Tuesday through Sunday 8am-2:30pm. My wife had eggs benedict and enjoyedMore, Really nice bakery with great selection of scones, danish and other yummies. I had the grilled Cuban sandwich. The chocolate croissant I didn't try but the kids said it was good. Avocado, seasoned rice, Asian slaw, nori, toasted sesame, wasabi sauce, tomato basil tortilla. After my friends FINISHED their meals, a total of 45 minutes after ordering, I went to check again. Drip coffee is fantastic as well.Food: 5/5. The menu states kids menu is for 12 and under. We all ate outside and people watched. I said, "Outdoors, like I said." I got to Mad Hatter to write but Sundays are very busy so I go at 8 am, clear out by 10 in order not to hog the space.More, We went for a quick breakfast here and ended up waiting for 45 minutes to receive our correct order. I will not return to Mad Hatter. Golden turmeric root, zesty ginger, lemongrass and a crack of black pepper. The employee working the counter was great. A little long considering it was a BLT and quiche with arugula salad. This is American Chinese "Faux-golian" stir fry people call "Mongolian B You are free . Description If you grew up in Durham NC, then you have probably had a long-term love affair with Mad Hatter's Cafe & Bakeshop. Mad Hatter's Cafe + Bakeshop is an artisan bakery & cafe, celebrating the sweet things. Friendly and knowledgeable staff. (I guess I'm not that sophisticated?!?) for a "chownow.com" account and give it my email address, phone number and credit card. Varied menu. Such a pity as the food is very nice, but would think twice before returning to this place. Mango, strawberry, banana, orange juice and house made lemon sorbet. The chocolate whopper cookie was loaded with yummy chocolate and nuts. You need to wake up. Mexican, Bar Food Each, an eightMore, We are so sorry to hear that you had a less than favorable experience at our restaurant.
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